Bahmorpheus Logo
Bahmorpheus

Privacy Policy

We believe in transparent data practices. This policy explains how we handle your information with the care and respect it deserves.

Effective Date: January 15, 2025

Information We Collect

At Bahmorpheus, we collect information that helps us provide better services for your product cards and online storefront setup needs. We're straightforward about what we gather and why.

  • Contact details you provide when reaching out about our services
  • Business information shared during consultations
  • Website usage data to improve your experience
  • Communication preferences and service requirements
  • Payment information processed through secure third-party providers

We never collect sensitive personal data unless specifically required for service delivery. Your information stays relevant to our business relationship.

How We Use Your Information

Your data serves specific purposes that directly benefit your business relationship with us. We don't use it for unrelated activities.

Primary Uses

  • Delivering product card design and storefront setup services
  • Communicating project updates and service information
  • Processing payments and maintaining service records
  • Providing customer support and technical assistance
  • Improving our service quality based on your feedback

We analyze website interactions to understand which services interest potential clients most. This helps us focus on what actually matters to UAE businesses looking for professional online presence solutions.

Data Sharing and Disclosure

We limit data sharing to situations that directly support your service experience. No selling your information to random third parties or marketing lists.

  • Trusted service providers who help deliver your projects (design tools, hosting platforms)
  • Payment processors for secure transaction handling
  • Legal compliance when required by UAE regulations
  • Business transfers only with equivalent privacy protections

Any third party that handles your data signs agreements ensuring the same protection standards we maintain. We vet these partnerships carefully.

Your Rights and Choices

You maintain control over your personal information throughout our business relationship. These rights aren't just theoretical – we've built practical processes to honor them.

What You Can Do

  • Request copies of all data we have about you
  • Correct outdated or incorrect information
  • Delete your data when our business relationship ends
  • Opt out of marketing communications anytime
  • Restrict how we process your information
  • Transfer your data to another service provider

Contact us at [email protected] to exercise any of these rights. We typically respond within 5 business days and complete requests within 30 days, often much faster.

Data Security Measures

We protect your information using industry-standard security practices, but we'll explain them in plain language rather than technical jargon.

  • Encrypted data transmission and storage
  • Regular security audits and system updates
  • Access controls limiting who can view your information
  • Secure backup systems with geographic redundancy
  • Employee training on data protection practices

While we implement strong protections, no system is completely risk-free. We monitor for potential issues and will notify you promptly if any security incident affects your data.

Data Retention and Deletion

We keep your information only as long as necessary for legitimate business purposes. Here's our practical approach to data lifecycle management.

  • Active project data retained throughout service delivery
  • Communication records kept for 3 years after project completion
  • Financial records maintained per UAE legal requirements (7 years)
  • Website analytics data automatically expires after 26 months
  • Marketing opt-outs processed immediately

You can request earlier deletion of most data types. We'll explain any legal retention requirements that might apply to specific information categories.

International Data Transfers

Some of our trusted service providers operate outside the UAE. When we transfer your data internationally, we ensure equivalent protection standards.

Transfer Safeguards

  • Standard contractual clauses for data protection
  • Adequacy decisions by recognized privacy authorities
  • Certification programs ensuring privacy compliance
  • Regular monitoring of international partner practices

We evaluate each international transfer to ensure your data receives protection equivalent to UAE standards. You can request details about specific transfers affecting your information.

Changes to This Policy

We update this policy when our practices change or new regulations require adjustments. We'll notify you about significant changes through your preferred communication channel.

Minor clarifications or formatting updates won't trigger notifications, but we'll always post the effective date at the top of this page. Major policy changes receive at least 30 days advance notice.

Continued use of our services after policy updates indicates acceptance of the new terms. If you disagree with changes, we'll work with you to address concerns or facilitate data deletion if needed.

Questions About Your Privacy?

We're here to address any privacy concerns or requests you might have.

Email: [email protected] Phone: +97172635900 Address: Intercontinental Marina Bay Central Dubai Marina, Dubai, 393080, United Arab Emirates

Our privacy team typically responds to inquiries within 24 hours during business days.